Who We Are

  • An organization devoted to the safe and effective operation of British Columbia’s 911 system as well as its continuous improvement.
  • Our members include:
    • 911 service providers/Public Service Answering Point (PSAP)
    • Local governments
    • Dispatcher providers for ambulance, fire and police
    • The incumbent system provider or Incumbent Local Exchange Carrier (ILEC)
    • Technical consultants and industry professionals
    • Allied to various standards organizations including the National Emergency Number Association (NENA), Association of Public-Safety Communication Officials (APCO) and the National Fire Protection Association (NFPA)

What We Do

  • Advocate for changes and improvements in how the 911 system operates
  • Review service/performance reports from the ILEC
  • Conduct training sessions for our members including the service providers