An organization devoted to the safe and effective operation of British Columbia’s 911 system as well as its continuous improvement.
Our members include:
911 service providers/Public Service Answering Point (PSAP)
Local governments
Dispatcher providers for ambulance, fire and police
The incumbent system provider or Incumbent Local Exchange Carrier (ILEC)
Technical consultants and industry professionals
Allied to various standards organizations including the National Emergency Number Association (NENA), Association of Public-Safety Communication Officials (APCO) and the National Fire Protection Association (NFPA)
What We Do
Advocate for changes and improvements in how the 911 system operates
Review service/performance reports from the ILEC
Conduct training sessions for our members including the service providers